Shipping policy

International Shipping

New Earth Innovations partners with international shipping specialists to improve pricing transparency, customs processing, and delivery reliability for customers outside the United States.

For eligible destinations, international shipping will include the calculation and collection of shipping fees, taxes, customs duties, and applicable charges at checkout. This approach helps reduce unexpected delivery fees, customs delays, and clearance issues.

Estimated Delivery Times

International: Varies by destination and shipping method

Duties & Taxes Collected at Checkout

For eligible international destinations:

• Duties and taxes are calculated and collected during checkout
• The full order cost is shown upfront
• Additional customs or brokerage fees are not required at delivery

For customers with active subscriptions, applicable shipping and customs updates will automatically apply to future shipments.

Benefits

• Fewer unexpected fees at delivery
• More accurate total costs at checkout
• Reduced delivery delays related to customs processing

Duties and taxes are only collected at checkout for eligible destinations. Availability is always shown during checkout.

Countries with Updated International Shipping Options

The following countries are currently enabled with our updated international shipping services:

• Australia
• Canada
• Denmark
• Ireland
• Japan
• Netherlands
• New Zealand
• Poland
• Sweden
• Switzerland
• United Kingdom

Shipping Process & Delivery Experience

With our updated international shipping process, customers will experience:

• Enhanced customs documentation and accurate product classification
• Optimized global delivery routing based on destination
• Improved shipment tracking from dispatch to delivery

Delivery timelines vary by destination and carrier and are provided as estimates only.

Delivery Notes

• Signature requirements vary by country and carrier
• In many regions, delivery does not require the recipient to be present
• Customs clearance timelines are determined by local authorities and may vary

New Earth Innovations is not responsible for delays caused by customs inspections, regulatory requirements, weather conditions, or carrier-related disruptions.

Special International Orders (Countries Not on Our Shipping List)

New Earth Innovations partners with international shipping specialists to make global deliveries faster, clearer, and more cost-effective.

For eligible destinations, shipping, duties, taxes, and applicable fees are calculated and collected at checkout, so you see the full cost upfront. This helps customers avoid surprise charges, reduce customs delays, and eliminate many brokerage fees that are often charged at delivery.

What this means for you

• No unexpected taxes, duties, or brokerage fees at delivery (for eligible destinations)

• Faster customs clearance through improved documentation and accurate product classification

• Time savings by avoiding delivery holds, payment requests, or customs follow-ups

• Clear pricing upfront, so you know exactly what you’re paying before your order ships

Why it matters

Traditional international shipping often shifts costs and paperwork to the point of delivery. Our updated process moves that work upfront, helping shipments clear customs more smoothly and reach you sooner — with fewer delays and fewer fees.

Availability

This service is available for select international destinations and is always confirmed at checkout. For subscription customers, applicable shipping and customs updates are automatically applied to future shipments.